I was received the. Once the money was returned to me, A-Z quickly got in contact with me and promised that the problems with Customer Service had been fixed and that I would receive the 10 year warranty originally offered I eventually disputed the purchase with my credit card company and they settled in my favor and returned the $1089 I paid to A-Z This cost me $1000. Additional details: amount: $1000; amount: $700; amount: $300.; amount: $800..